CREDIT CARD DECLINED
Credit cards may be declined for several reasons that are not related to our systems. During payment and when encountering an issue, we recommend checking:
- the number of the card used
- expiry date
- security code
- spending limit exceeded: insufficient funds on the credit card used
- the card is enabled for online payments
If the issue persists, we recommend contacting your bank.
3D SECURE CODE: PAYMENT NOT COMPLETED
3D secure code authorisation is managed directly by your bank. We therefore recommend contacting them so that they can assist you in resolving the issue.
For security reasons, we are unable to intervene directly.
SCALAPAY
If you encounter issues using Scalapay, we recommend visiting their official website:
Comments
Article is closed for comments.