DIXIE

FAQ

• I didn’t receive an order confirmation email, but I have already paid. Why?
• I returned an item but the card I used is no longer active
• How do I search for an item?
• How can I recover my password?
• Can I change my order?
• How do I close my Dixie account?
• See all 8 articles

My shopping

• SHOPPING ONLINE
• DELIVERY ISSUES
• CHANGING OR CANCELLING AN ORDER
• ORDER STATUS

Returns and Refunds

• Refound
• Returns

Shipments

• ISSUES WITH MY ORDER
• ORDER WITH MULTIPLE DELIVERIES
• Shipping methods, time frames, costs
• WHERE WE DELIVER

Account

• Profile Management

Payments and Invoices

• Payment Methods
• Issues with payment
• Paying with E-Gift Cards
• Scalapay
• INVOICES
• SECURITY

Items and Sizes

• Item Availability
• Find your size
• Price policy
• GUARANTEE
• COMPOSITION AND CARE

Gift Card

• E-Gift Card
• Gift Card in stores

Contacts

• WHATSAPP
• EMAIL
• TELEPHONE